Could your business be losing out if it doesn't have an internet presence? A recent report by IMRG (Interactive Media in Retail Group) shows online shoppers spent a massive £132 million on Christmas Day last year, up 29% on the previous year.

Some people commission websites all the time, so they get to know what to look for when hiring a designer or developer. But if it’s your first time (or worse still, your second time and you had a bad experience before), then there are a few key things that can help you make your decision.